Integrated Annual Report 2025

Our purpose

 

ITALTILE IS A SOUTH AFRICAN GROUP INVESTED IN
A PORTFOLIO OF DIFFERENTIATED, COMPLEMENTARY,

focused retail

FORMATS AND MANUFACTURING FACILITIES
PRIORITISING OPERATIONAL EXCELLENCE

The Group actively seeks opportunities to vertically integrate the supply chain to improve price competitiveness for our customers.

Collaboration throughout the organisation and our culture of continuous improvement in performance will drive market share gains.

Strategic clarity, principle-driven, ethical leadership, cost‑effective technology, and customer and staff-centred partnerships form the essence of who we are.

We deliver superior return on funds employed to our shareholders. We fight for the right of our customers to have a beautiful home.

Our purpose

  • Chairperson's statement
  • Chief Executive Officer's report
  • Chief Financial Officer's report

Chairperson's statement

THIS PAST YEAR HAS BEEN BOTH HUMBLING AND
INSPIRING, AS WE CONTINUED TO NAVIGATE

South Africa's evolving

LANDSCAPE WITH RESILIENCE, PURPOSE AND A
RENEWED COMMITMENT TO THE VALUES WE ARE
WORKING TO ENTRENCH

Luciana Ravazzotti Langenhoven
Chairperson

Chief Executive Officer's report

CUSTOMERS HAVE REWARDED OUR FOCUS ON
DELIVERING AN EXCEPTIONAL CUSTOMER EXPERIENCE

across many touchpoints

ENSURING VOLUME GROWTH ON TILE SALES AND
INCREASED MARKET SHARE DESPITE THE
CHALLENGING TRADING CONDITIONS

Lance Foxcroft
Chief Executive Officer

Customers remain loyal to our trusted brands, searching out the value of big savings, reliable quality, leading fashion and customer service when choosing where to spend their hard-earned savings.

Chief Financial Officer's report

Lamar Booysen

IT IS MY PRIVILEGE TO REPORT ON THE GROUP'S
RESULTS FOR THE 2025 FINANCIAL YEAR.

South Africa’s

ECONOMY REMAINED WEAK THROUGHOUT
THE FINANCIAL YEAR,

Lamar Booysen
Chief Financial Officer

with low GDP growth and few signs of recovery in domestic demand
for goods and services.

The strength of our brands

 
Italtile

"Live beautifully"

To live beautifully means to live your best life. And since the day we opened our doors for business in 1969, it has been our passion and privilege to deliver a unique brand of service and a luxury experience to our customers.
CTM

"Big Savings. More Style."

Launched in 1983, CTM is a household name in Southern Africa, enjoying strong brand affinity based on its reputation for a high-quality year-round value offering.
TopT

"Every price a low price"

TopT is a one-stop home-finishing supplier of good quality, affordable merchandise and the low-cost leader in its entry-level market segment.
Ceramic Industries

"Creators of style"

Established in 1976, Ceramic Industries is a leader in the design, manufacture and distribution of ceramic tiles and bathroomware.
Ezee

"Africa's preferred tiling solutions"

Manufacturer of cement-based adhesives, grouts and related products. The business comprises manufacturing facilities in Johannesburg, Durban, Gqeberha, Cape Town, Bloemfontein, Mokopane, Mombasa, Lusaka and Harare.
 

Value added statement

Value distributed and retained (%)

Graph

Reinvested in Group activities: 39

(2024: 45)

Employees: 20

(2024: 27)

Providers of capital: 32

(2024: 16)

Taxation: 9

(2024: 12)

Graph