37. SEGMENT REPORT
 

IFRS 8 requires operating segments to be identified on the basis of internal reports about components of the Group that are regularly reviewed by the Chief Operating Decision Maker in order to allocate resources to the segments and to assess their performance.

The Chief Operating Decision Maker has been identified as the executive directors of the Group.

On this basis, the Group has five reportable segments:

Segment Nature of business
Retail – Retailers of tiles, brassware, laminated flooring, bathroomware, other home-finishing products and accessories.
Franchising – Bearer of South African and non-South African trademarks.
Properties – Property investments and leasing.
Supply and support services – Distributor of tiles, shower enclosures, brassware, laminate and vinyl flooring, accessories, and tiling tools.
– Group administration, marketing and management services.
– Outsourced debtor solutions.
– Procurement.
Manufacturing – Manufacturers of tiles, sanitaryware, baths, adhesive and related products.

All intersegmental transactions are concluded at arm's length.

The following measures, as included in the quarterly management report reviewed by the Chief Operating Decision Maker, are used to assess performance.

(Rand millions unless otherwise stated) Retail   Manu- 
facturing*
Supply and   
support   
services*  
Franchising     Properties      Associates  Consolidation  Total 
For the year ended 30 June 2025 
Turnover  5 302  4 724  2 428    –     –      –  (3 578) 8 876 
– From external customers*  5 302  3 116  458    –     –      –  –  8 876 
– Intersegment  –  1 608  1 970    –     –      –  (3 578) – 
Turnover from franchise stores**  2 383  –  –    –     –      –  (2 383) – 
Cost of sales  (3 229) (3 658) (2 032)   –     –      –  3 652  (5 267)
Achieved gross margin***  1 890  1 056  286    2     –      –  308  3 542 
Manpower costs  (331) (562) (167)   (11)    (7)     –  –  (1 078)
Depreciation  (88) (304) (19)   (3)    (119)     –  –  (533)
Freight cost  (12) (441) (73)   –     –      –  26  (500)
Impairment of property, plant and equipment  –  –  –    –     –      –  –  – 
Profit on sale of property, plant and equipment  # (4) (4)   #    14      –  – 
Trading profit  546  507  287## 334### 378#### –  2 061 
Finance income  16  37  68    #    37      –  (33) 125 
Finance costs  (8) (6) (37)   #    (58)     –  33  (76)
Income from associates  –  –  –    –     –      – 
Profit before taxation  554  538  318    334     357      2 116 
For the year ended 30 June 2024 
Turnover  5 178  5 013  2 470    –     –      –  (3 597) 9 064 
– From external customers*  5 177  3 426  461    –     –      –  –  9 064 
– Intersegment  1 587  2 009    –     –      –  (3 597) – 
Turnover from franchise stores**  2 471  –  –    –     –      –  (2 471) – 
Cost of sales#####  (3 128) (3 812) (2 079)   –     –      –  3 642  (5 377)
Achieved gross margin***  1 880  1 192  285    1     –      –  273  3 631 
Manpower costs  (339) (636) (164)   (10)    (7)     –  (7) (1 163)
Depreciation  (88) (284) (25)   (3)    (106)     –  –  (506)
Freight cost#####  (13) (468) (71)   –     –      –  23  (529)
Impairment of property, plant and equipment  –  –  –    –     (15)     –  –  (15)
Profit on sale of property, plant and equipment  1   #    (2)     –  –  (2)
Trading profit  507  556  286## 338### 355#### –  14  2 056 
Finance income  17  28  74    –     54      –  (53) 120 
Finance costs  (1) (12) (29)   –     (98)     –  53  (87)
Income from associates    –  –  –    –     –      12  –  12 
Profit before taxation  523  572  331    338     311      12  14  2 101 
 
* Turnover from external customers includes sales to franchise stores.
** Franchise stores are not controlled by the Group.
*** Achieved Gross Margin is calculated as Gross Margin less freight costs, movement in stock provisions and other cost of sales.
# Less than R1 million.
## Includes franchise income of R72 million (2024: R72 million) disclosed in note 3.3.
### Includes royalty income of R133 million (2024: R146 million) disclosed in note 3.3.
#### The trading profit in the Properties division includes unconsolidated property rental received of R503 million (2024: R495 million).
##### The 2024 Segmental report has been amended to separately disclose the cost of sales and freight costs, which contribute a significant portion of the operating expenses.

Geographical analysis

(Rand millions unless otherwise stated) South Africa Rest of Africa Australia Consolidation Group
For the twelve months ended 30 June 2025
Turnover 10 729 1 182 543 (3 578) 8 876
Non-current assets 7 459 494 226 (1 999) 6 180
For the twelve months ended 30 June 2024
Turnover  10 887   1 110   664  (3 597)   9 064 
Non-current assets  7 654   503   234   (1 988)   6 403