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REVIEW OF OPERATIONS

SUPPLY CHAIN MANUFACTURERS
OVERVIEW AND PERFORMANCE MATRIX

Ceramic Industries

Ceramic Industries

Nature of business

Manufacturer of tiles (South Africa and Australia) and bathroomware (South Africa).

Strategic positioning Target market
Preferred supplier of tiles and bathroomware. One out of every two tiles, baths and toilets purchased in South Africa is manufactured by Ceramic.
  • Retailers and wholesalers of fashionable and affordable tiles and bathroomware in South Africa, Australia and selected export markets.
Key differentiators
  • Leader in design and fashion, creating desirable products.
  • Low-cost manufacturing ensures products are affordable.
  • Local supply ensures an understanding of customer requirements and a short, reliable supply chain. This supports our 'always in stock' policy, with consistent volume supply of fashionable well-priced product.
  • Complementary products for bathroom and complete home tiling solutions.
  • Ceramic's factories rank among the most energy-efficient in the world.
  • Ceramic's low-carbon footprint EcoTec tile range is recognised as a leader in the manufacture of ecologically-sensitive products.
TILE DIVISION

South Africa: Samca Wall (monoporosa wall tiles); Samca+ (hardbody rectified floor tiles); Pegasus (ceramic floor tiles); Vitro (extruded fully vitrified tiles) and Gryphon (glazed porcelain tiles).

Australia: Centaurus (glazed porcelain tiles).

South Africa Australia
KPIs Trends 2023 Trends 2022 Trends 2023 Trends 2022
Sales arrow up arrow up arrow up arrow down
Production volumes arrow down arrow down arrow down arrow down
Average selling price arrow up arrow up arrow up arrow up
Margins arrow down arrow lr arrow up arrow down
Net profit arrow down arrow down arrow up arrow down
Closing inventory arrow up arrow up arrow up arrow lr
2022/23 priorities Scorecard
  • Progressed towards but did not yet consistently achieve benchmark production efficiencies and yields at Samca+.
wrong
  • Poor performance on productivity improvement and unit cost competitiveness.
wrong
  • Vitro's expansion project started. Commissioning scheduled for 2024.
right
  • Continue to invest in training, new technology and equipment to ensure our products are differentiated by quality and fashion and our factories remain relevant to changing market dynamics.
right
  • Polished production capacity at Gryphon commissioned but not running at design capacity.
right
  • Margins declined on poor efficiency in manufacturing processes and failure to pass on price increases.
wrong
  • While sales value increased, volumes sold decreased.
wrong
2022/23 major achievements 2023/24 priorities and prospects
  • Improved performance from the Australian factory as energy pricing stabilised.
  • Stabilised production at Samca+ and improved yields.
  • Increased volumes of rectified planks from Gryphon and bedded down polishing technology and process.
  • Commissioned an additional 2,2 MW solar power purchasing agreement at Gryphon.
  • Successfully completed a new spray dryer installation at Samca Wall.
  • Increase market share.
  • Improve manufacturing efficiency to reduce costs and improve margin.
  • Enhance the management team.
  • Improve Samca+ volumes and yields.
  • Increase the polished production capacity at Gryphon and expand the range.
  • Commission Vitro's third production line upgrade.
  • Commission 0,6MW solar power purchasing agreement at Samca+.
BATHROOMWARE DIVISION
Betta Sanitaryware (Betta) and Betta Baths.
KPIs Trends 2023 Trends 2022
Sales arrow up arrow up
Production volumes arrow up arrow down
Average selling price arrow lr arrow up
Margins arrow down arrow down
Net profit arrow down arrow down
Closing inventory arrow up arrow up
2022/23 priorities Scorecard
  • Improve volumes sold through improved range and distribution.
right
  • Systematic development and upgrade of equipment and process parameters to improve throughput yields.
wrong
  • Stabilise and improve process capability through best practice implementation and continuous improvement.
right
  • Erect racking and commission automation system in the new Betta warehouse.
Underway
  • Increase capacity to manufacture freestanding baths through additional plant space and specialised paint section.
Underway
  • Gain market share through import replacement products and increased production of fashionable in-demand products.
right
  • Improve margins through cost leadership, and focusing on efficiencies, yields and product mix.
wrong
2022/23 major achievements 2023/24 priorities and prospects
  • Multiple import substitution products developed and launched to market.
  • Contained the manufacturing cost increase at Betta below 2% in inflationary environment.
  • Grew Betta's market share in a subdued market.
  • Introduced Betta-branded sanitaryware.
  • Continue to grow market share through import replacement products and increased production of fashionable, popular products.
  • Improve manufacturing efficiency to contain cost increases below inflation and recover margin.
  • Complete commissioning of the new Betta warehouse and significantly reduce product lead times to customers.
  • Increase capacity to manufacture free-standing baths.

Ezee Tile

Ezee Tile

Nature of business

Manufacturer of cement-based adhesives, grouts, water-based paints and related products. Comprises 10 manufacturing facilities in Johannesburg, Durban, Gqeberha, Cape Town, Bloemfontein, Mokopane, Windhoek, Mombasa, Lusaka and Harare.

Strategic positioning Target market
Africa's preferred tiling solutions.
  • Primarily the Group's retail networks, Italtile Retail, CTM and TopT, as well as select open market customers, including speciality tile retailers and big-box hardware stores.
KPIs Trends 2023 Trends 2022
Sales arrow up arrow up
Average selling price arrow up arrow up
Margins arrow down arrow down
Net profit arrow down arrow down
Stock turn arrow up arrow down
Closing inventory arrow down arrow up
Key differentiators
  • A national footprint of manufacturing plants which underpins Ezee Tile's 'always in stock' policy with consistent supply of products.
  • Strong strategic partnerships with key raw material suppliers who provide access to the latest technologies to improve quality while reducing costs.
  • Largest producer affords economies of scale.
2022/23 priorities Scorecard
  • Commission new Vulcania factory to realise operational efficiencies and cost benefits.
Underway
  • Purchase sand quarry to ensure long-term security of supply to Gauteng operations.
Underway
  • Enhance forecasting models to ensure optimal stock levels and improve service to customers.
right
  • Reduce inventories and implement vendor managed supply.
right
  • Progress integration into the Group's TMS.
Underway
  • Improve performance of the Zambian and Kenyan factories.
wrong
  • Grow market share in the paint segment.
wrong
  • Accelerate the upskilling of staff to align with the Group's high-performance culture.
Ongoing
  • Continue to build market share in the specifications market.
right
2022/23 major achievements 2023/24 priorities and prospects
  • Multiple production lines were commissioned at the new Vulcania facility.
  • Improved product procurement planning resulted in reduced stock holding and improved stock turns on raw materials.
  • Robust growth was achieved in the specifications market, facilitated by an improved projects team and enhanced coordination with the Italtile Retail Commercial Projects division.
  • Realise efficiencies in the new Vulcania factory.
  • Recruit critical skills into the business and continue upskilling staff.
  • Entrench core elements of the Group's culture into the business.
  • Complete the sand quarry purchase to secure long-term supply for the Vulcania factory.
  • Complete integration of the business into the Group's TMS during the first quarter of the new financial year to improve on-time-in-full deliveries ("OTIF") and reduce costs.
  • Opportunities exist to continue to build market share in the specifications market and with independent/open market customers.