Retail footprint

INTRODUCING
OUR 2023 IAR

INTRODUCING OUR
2023 IAR

This Integrated Annual Report (“IAR”) provides information relating to Italtile’s strategy and business model, operating context, material risks and opportunities, governance, sustainability and operational performance for the period 1 July 2022 to 30 June 2023.

Our business at a glance About our report Italtile at a glance Financial highlights
THIS IS
ITALTILE

THIS IS ITALTILE

Over the past 54 years, the industry has evolved into one of the most innovative and competitive in the world. Hard work, determination, and courage in the face of adversity are values that are as relevant today as they were in 1969 when this business was founded.

Our Board of directors Our executive leadership Our purpose Our timeline and milestones Our values and beliefs Our Group structure

What sets us apart Retail footprint Manufacturing and export footprint Creating value through our business model The strength of our brands Tribute to the outgoing Chairman
STRATEGIC
REVIEW

STRATEGIC
REVIEW

In the year under review, the Board’s focus remained on the key sustainability pillars of our five-year strategic plan: operational excellence; leadership effectiveness and preservation of corporate culture; fashion leadership; omni-channel platform; organic growth; and energy security and transition to renewable resources.

Outgoing Chairman’s statement Message from the incoming Chairman Strategic focus areas
PERFORMANCE
REVIEW

PERFORMANCE
REVIEW

Notwithstanding that the results for the year failed to meet our expectations, the largely solid performance should be viewed in light of the very difficult trading conditions experienced, our demanding high-performance culture and stretch targets.

Chief Executive Officer’s report Retail brands Supply chain Manufacturers Supply chain Importers Support services Chief Financial Officer’s report Value added statement
SUSTAINABILITY

SUSTAINABILITY

Across our operations we strive to implement state-of-the-art technology to promote efficiencies, produce worldclass products, enhance customer service and reduce our impact on the planet.

Chief Executive Officer's letter to stakeholders Social and Ethics Committee report Our stakeholders The environment we operate in Strategic management of material risks

Human resources and training Transformation Environmental report Italtile and Ceramic Foundation Trust report Corporate social investment report
OUR
GOVERNANCE

OUR
GOVERNANCE

Our partnership ethos, fair remuneration and steadfast company values will assist us to remain an employer of choice for the high-calibre candidates that our business demands.

Corporate governance Remuneration Committee report
FINANCIAL
STATEMENTS

FINANCIAL STATEMENTS

We continued to invest in people, technology and capital expenditure projects across the business to deliver an unrivalled shopping experience and a one-stop solution to customers. Disappointingly, we failed to achieve our performance targets in the South African businesses, although our East African and Australian operations reported good results.

Directors’ responsibility statement Chief Executive Officer and Chief Financial Officer’s responsibility statement Company Secretary’s certificate Directors’ report Audit and Risk Committee report Independent auditor’s report

Statements of comprehensive income Statements of financial position Statements of changes in equity Statements of cash flows Notes to the financial statements Analysis of shareholders
INFORMATION FOR SHAREHOLDERS

INFORMATION FOR SHAREHOLDERS

Our solid 54-year track record of trading through various turbulent periods, our leading brands, our factories’ latest technology, and our high-performance culture provide opportunities to improve our performance in the year ahead. The long-term dynamics of the housing market remain favourable, and the Board has confidence in the Group’s proven business model and experienced teams.

Shareholders’ diary Corporate information Notice of virtual annual general meeting Annexure 1: Shareholders virtual meeting guide Form of proxy Notes to the form of proxy
DOWNLOADS

216*	Total network of stores
93*	TopT stores
101*	CTM stores
15*	Italtile Retail stores
7*	U-Light stores

KENYA
Eldoret	Thika	Kisumu
Nairobi	Mwanza	Mombasa
Diani	Nakuru
TANZANIA
Mwanza	Arusha	Dar es Salaam
ZAMBIA
Lusaka
BOTSWANA
Maun	Palapye	Francistown
Gaborone
NAMIBIA
Oshakati	Windhoek	Swakopmund
ESWATINI
Mbabane	Matsapha
LESOTHO
Maseru

SOUTH AFRICA STORES

Total network of stores

TopT stores

CTM stores

Italtile Retail stores

U-Light stores

STORES

KENYA

TANZANIA

ZAMBIA

BOTSWANA

NAMIBIA

ESWATINI

LESOTHO