Our stakeholders
Our stakeholders influence and are affected by our policies, strategies and activities. The table below provides a summary of how value is derived for stakeholders, how we engaged with them, which of our material risks impact them and which information provided in our IAR is of importance to them.
SHAREHOLDERS AND FINANCIAL COMMUNITY
We strive to provide a sound investment case for the Company
Concerns and value derived | How we engage with our shareholders and financial community | Material risks* |
Further information | |
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Chairman's statement | ||
CEO's report | ||||
Review of operations | ||||
CFO's report | ||||
Strategic management of material risks | ||||
Corporate governance | ||||
Financial statements |
EMPLOYEES
With our high-performance culture, we build strong, accountable teams and offer career growth and development
Concerns and value derived | How we engage with our shareholders and financial community | Material risks* |
Further information | |
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CEO's report | ||
Review of operations | ||||
CFO's report | ||||
Strategic management of material risks | ||||
Corporate governance | ||||
Financial statements |
FRANCHISEES
Our profitable and sustainable franchise model supports the Group’s growth and provides opportunity for entrepreneurs
Concerns and value derived | How we engage with our shareholders and financial community | Material risks* |
Further information | |
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Chairman's statement | ||
CEO's report | ||||
Review of operations | ||||
Strategic management of material risks | ||||
Transformation report | ||||
Financial statements | ||||
SUPPLIERS AND BUSINESS PARTNERS
Our operations are supported by various suppliers and business partners
Concerns and value derived | How we engage with our shareholders and financial community | Material risks* |
Further information | |
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Chairman's statement | ||
CEO's report | ||||
Review of operations | ||||
Strategic management of material risks | ||||
Transformation report | ||||
Financial statements |
GOVERNMENT AND REGULATORS
We strive to comply with all legislative and regulatory requirements
Concerns and value derived | How we engage with our shareholders and financial community | Material risks* |
Further information | |
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Value added statement | ||
Transformation report | ||||
Environmental report | ||||
Corporate governance | ||||
Financial statements | ||||
COMMUNITIES
Our success is dependent on the well-being and advancement of the communities in which we operate.
Concerns and value derived | How we engage with our shareholders and financial community | Material risks* |
Further information | |
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Transformation report | ||
Environmental report | ||||
Italtile and Ceramic Foundation Trust report | ||||
Corporate social responsibility | ||||
Corporate governance |
CUSTOMERS
Our customers are central to all that we do and we strive to exceed their expectations
Concerns and value derived | How we engage with our shareholders and financial community | Material risks* |
Further information | |
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Environmental report | ||
Italtile and Ceramic Foundation Trust report | ||||
Corporate social responsibility report | ||||
Corporate governance | ||||
* | Refer to Strategic management of material risks. |