Strategic portfolio of strong retail brands that appeal to customers across the income spectrum.

Flat, low-cost organisational structure comprising strong teams and unique individuals intimately involved in the operations.

Strong partnerships with employees, equity partners and entrepreneurial franchisees.

Extensive property portfolio which comprises high profile, well-maintained, inspirational stores, state-of-the-art factories, and productive quarries.

Sustained investment in improving and innovating the shopping experience and ensuring the offering remains attractive to traditional customers and new, emerging homeowners.

Long-standing reputation as the industry trendsetter and fashion authority.

Integrated supply chain which underpins our policy of ‘right product at the right time, place and price’.

Recognition that our people are key to our competitive advantage and hence continued investment in them is paramount.

Reward and empowerment ethos which incentivises personnel to participate in the profitability of the business.

A customer-centric philosophy which ensures all our activities are centred on keeping them top of mind.

Concerted focus on developing and employing industry-leading technology in both our retail offering and manufacturing operations.

 

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