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Creating value through our business model
Our business model supports delivery of our strategy and is shaped by our purpose, mission, values and beliefs.
INPUTS | ![]() |
ACTIVITIES | ![]() |
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* Contribution to Group profit before tax. | ||||||||||||||||||
OUTCOMES | ![]() |
Outputs World-class socially responsible manufacturer and retailer of tiles, sanitaryware, bathware and vinyl flooring, and other related home-finishing products |
Legal structure is presented on page 12.
System-wide turnover of R10,0 billion ![]() |
Profit after tax of R1,8 billion ![]() |
Cash balance of R1,2 billion ![]() |
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Employees 2 545 ![]() |
Paid to employees R792 million ![]() |
Improved customer
sentiment scores![]() |
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Training spend on employees of R17 million ![]() |
Franchised stores 110 ![]() |
Royalty income of R152 million from franchisees ![]() |
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Estimated market value of property portfolio R3,8 billion ![]() |
Capital expenditure of R622 million ![]() |
Total dividends of R941 million paid ![]() |
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Total taxation of R539 million paid ![]() |
Social economic
development spend of R15,6 million ![]() |
Production volumes 46 million square metres of tiles ![]() |
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Production volumes 1 892 493 pieces of sanitaryware ![]() |
Environmental rehabilitation
spend of R2,8 million ![]() |
Production volumes 13 010 735 bags of adhesive ![]() |
Ethical and sound governance