Given the positive response to Italtile Retail’s new-generation store concept exemplified in the recently launched Northriding and Waterfall stores, and revamped Somerset West store, management’s goal is to entrench and expand this innovative offering across the network to deliver an unparalleled shopping experience for clients.
| Italtile Retail report | ||
|---|---|---|
Overview and performance matrix |
||
| Nature of business | Leading fashion retailer of exclusive ranges of tiles, bathware and related products. | |
| Target market | LSM 8 – 10 Discerning consumers in the upper middle and premium end segment and professional projects market | |
| Number of stores | 11 including web store | |
| Key performance indicators | Trends 2016 | Trends 2015 |
| Sales | ↑ | ↑ |
| Average price inflation | ↑ | ↑ |
| Margins | ↔ | ↔ |
| Net profit | ↑ | ↑ |
| Stock turn | ↑ | ↑ |
| Key differentiators | Trendsetter and leading buyer of exclusive high quality fashionable international and local products. Widely recognised as industry front-runner in environmentally sensitive products. Well-established specialist expertise and nationwide network. | |
| Strategic positioning | Live beautifully. | |
Management’s goal to gain market share to meet CTM’s targets and ambitions will be achieved by capitalising on opportunities for growth in the stores, through innovation, operational excellence and flawless execution, and externally, by increasing the store footprint and rejuvenating existing stores through enlargements and revamps.
| CTM report | ||
|---|---|---|
Overview and performance matrix |
||
| Nature of business | Leading specialist retailer of tiles, laminate boards, taps, sanitaryware, shower enclosures, bathroom furniture and accessories. | |
| Target market | LSM 5 – 8 Middle income DIY customers and small builders. |
|
| Number of stores | 85 (in South and East Africa). Group-owned: 48* Franchised: 37 *includes two web stores |
|
| Key performance indicators | Trends 2016 | Trends 2015 |
| Sales | ↑ | ↑ |
| Average price inflation | ↑ | ↑ |
| Margins | ↓ | ↓ |
| Net profit | ↑ | ↑ |
| Stock turn | ↑ | ↑ |
| Key differentiators | Local and international buying power.international and local products. Year-round value offering. Integrated Supply Chain ensuring consistent availability of stock. |
|
| Strategic positioning | Big savings. More style. | |
As we continue to build the TopT Brand, our values of passion, belonging, honesty, partnership and respect will form the foundation of a sustainable “TopT Way”. These values will define our unique culture and how we deal with the critical areas of our business being our people, customers, suppliers and communities.
| TopT report | ||
|---|---|---|
Overview and performance matrix |
||
| Nature of business | Retailer of home-finishing products including tiles, paint, ceiling décor, taps, sanitaryware, hardware and accessories. | |
| Target market | LSM 4 – (lower) 7 Entry-level value offering strategically situated in underserviced rural areas and outlying markets in close proximity to urban townships |
|
| Number of stores | 50 (Group-owned: 13; franchised: 37) | |
| Key performance indicators | Trends 2016 | Trends 2015 |
| Sales | ↑ | ↑ |
| Average price inflation | ↑ | ↑ |
| Margins | ↑ | ↑ |
| Net profit | ↑ | ↑ |
| Stock turn | ↑ | ↑ |
| Key differentiators | Flexible, opportunistic home-finishing product range. Affordability and availability of stock and accessibility to market. Strong community relationships and local marketing. |
|
| Strategic positioning | Every price a LOW price. | |
