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To continue to deliver profit growth
and returns for stakeholders.
To continue to build a comprehensive
footprint in South Africa and
selected markets in Africa.
To be our customers’ number
one choice in merchandise
categories we plan to own through
differentiated retail brands.
To be a retail employer of choice with
high employee engagement scores
and productive, skilled, customer-
orientated staff who are measured
on performance, and share in
profits as partners.
To build depth of management, a
leadership pipeline and ensure
succession planning at all levels.
To be regarded by our suppliers as
ethical, tough but fair, and to be an
integral part of their present and
To be an innovative retailer, distributor
and manufacturer striving for continuous
improvement across our operations.
To progress the moral imperatives of
transformation and continue to improve
our BBBEE score.
To utilise cutting-edge technology
and innovation to maximise business
To be recognised as compassionate
and caring through continued investment
in meaningful CSI initiatives.
To be a cash positive business
through strong trading and continued
improvements in working capital
management. To maintain a dividend
cover of two-and-a-half times.
To ensure quality of earnings
by driving free cash flow
growth ahead of profi t growth.